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We want you to be happy with your order, and if something isn't right, we want the chance to make it right.

We accept returns within 30 days of delivery for eligible unopened products. If your order arrives damaged, incorrect, or there is an issue with your coffee, please reach out to us within 30 days and we'll work with you to find a solution.

Not a fan of your coffee? Let us know. We understand that coffee is personal, and sometimes a roast just isn't your thing. If you try your coffee and don't love it, reach out to us within 30 days. We'll do our best to make it right, whether that means helping you find a better fit or finding another solution.

Please contact us at firstritecoffee@gmail.com with your order number and a quick description of the issue. We'll take it from there.